Uber Airport Kiosk Delivery | Kolkata International Airport (CCU)
Create a streamlined solution and work with it to design evolve.
The Situation
Uber required a branded airport kiosk to be delivered at Netaji Subhas Chandra Bose International Airport, Kolkata, within a compressed seven-day timeline. The project had to bring together kiosk design, production, and on-site brand asset execution in an environment where coordination with airport stakeholders was essential. The working context involved not only Uber, but also airport authorities, airport security, and Times OOH, making execution clarity and stakeholder alignment important from the start.
The objective was not simply to install a unit. The kiosk had to function as a strong passenger-facing brand touchpoint inside the airport while being delivered with finish quality, spatial clarity, and on-ground readiness. The final outcome needed to reflect Uber’s brand clearly and fit seamlessly into a high-footfall transit environment.
The Challenge
Key Challenges
1. Compressed execution timeline
The entire kiosk had to be designed, produced, and delivered within 7 days, leaving very little room for delay or rework.
2. Airport environment coordination
Execution required alignment across multiple stakeholders, including airport authorities, airport security, and Times OOH, within an active airport environment.
3. Brand-first kiosk delivery
The kiosk had to do more than occupy space. It needed to communicate the Uber brand clearly, feel professionally finished, and work as a visible customer-facing asset inside the airport.
Success Criteria
- On-time delivery within the 7-day window
- Clean and high-quality kiosk finish suitable for a premium airport setting
- Effective brand visibility and on-ground usability in a high-footfall environment
A Branded Airport Kiosk, Delivered in 7 Days
Kaizeng approached the Kolkata airport kiosk as a speed-led execution with design, production, and brand deployment working as one coordinated scope. Instead of treating the kiosk as a standalone fabrication task, we structured it as a complete airport-ready brand asset — one that needed to be visually strong, operationally clear, and finished to the standards expected in a live transit environment.
With only a seven-day delivery window, the focus had to stay on decision clarity, production readiness, and controlled on-ground execution. Our role covered kiosk design and production along with brand asset execution, which helped keep delivery integrated rather than fragmented across vendors or disconnected workstreams.
What We Delivered
- Custom Uber-branded airport kiosk
- Kiosk design development and production
- Brand asset execution aligned to the kiosk format
- On-site installation and delivery coordination within the airport environment
Outcome & Impact
The project was completed in 7 days, delivering a compact but high-visibility branded presence for Uber inside Kolkata International Airport. The finished kiosk created a stronger passenger-facing touchpoint for the brand and reinforced Kaizeng’s ability to execute kiosk formats quickly in controlled, high-footfall environments.
